Website Help

  • Why do I have to login?

    Users have only access to their own data. Therefore, they must identify themselves through the login process providing the registered e-mail address and password.

  • Why do I need an acount?

    Since this site is private it has several layer of privacy protection for its members and their personal data. An account can only be created if users have a verifiable unique e-mail address and password. Once logged in, users have access to their own home page.

  • Can I login with different e-mail addresses?

    Yes, but the new address will create a new account and will not allow accessing the family tree tied to the other e-mail address.

  • How can my family members login and participate in my tree?

    The owner (creator) of a family tree can invite other family members to become members of that tree. The members have to create their own accounts with a unique e-mail and password combination as part of the invitation process. The invited members can be given different levels of data access by the owner.

  • How can my friends login

    The owner (creator) of a family tree can also invite friends to join the owner's tree. However, the friends first have to create their own account.

  • Can everyone see my picture trees?

    No other user of this site can see any other members or their trees. Only members who were specifically invited by the owners of trees have access to the owners' data.

  • What are public picture trees?

    At this time there are no public trees that can be seen without an account or invitation.